Payment and cancellation policy

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Payment

 

To reserve your spot, you need to pay a deposit of 15% in advance via Paypal. 

The rest of the balance is paid in cash (USD or Pesos) when in Cabo Pulmo, after your tour. Keep in mind there are no ATM or credit card terminals in Cabo Pulmo. 

Mexican Pesos exchange rate is calculated the same day at the bank's rate. 

 

Cancellation and refund policy

 

We asked you to let us know as soon as possible if there is any change to your reservation. 

 

All tours are weather permitting: We monitor the weather forecasts closely and sometimes, we have to cancel or reschedule your tour. In case, we cancel your tour for weather/safety reasons, you will be refunded 100% of your deposit. 

 

If you cancel your trip 7 days (or more) before the day of your tour, your deposit will be 100% refunded.

 

If you cancel your tour 2 days before the day of your tour, your deposit will be 50% refunded.

 

If you cancel your tour 24 hours before the day of your tour, no refund.